Delivery, payment and warranty terms

Art Still Corporation works mainly with industrial enterprises and organisations. The terms of each delivery depend on the equipment, manufacturer, technical requirements and project.

01. Ordering equipment

1. 01

   Request. The client sends a request, an equipment list or a technical specification.

2. 02

   Technical clarification. Our specialists clarify the specifications and operating conditions.

3. 03

   Commercial offer. The company provides an offer with agreed technical and commercial parameters.

4. 04

   Contract. The terms are set out in the contract and/or specification.

5. 05

   Manufacturing / procurement. The equipment is manufactured or purchased from the manufacturer.

6. 06

   Delivery. The equipment is delivered to the agreed location.

02. Price

The price is determined individually. It may depend on the manufacturer, scope of supply, materials, technical characteristics, non-standard design, order volume, international logistics, customs costs, insurance, exchange rates, installation and commissioning.

03. Payment

The payment procedure and schedule are agreed by the parties and set out in the commercial offer, invoice, contract or specification.

04. Delivery time

The lead time is determined individually and depends on availability, production cycle, country of origin, logistics, customs clearance and the type of equipment. The final lead time is fixed in the contract documents.

05. Delivery

Art Still Corporation can arrange road, rail and sea freight as part of international logistics, multimodal transport, and delivery of oversized and heavy cargo.

06. Acceptance

The procedure for accepting equipment by quantity, completeness, external condition and technical parameters is defined by the contract.

07. Warranty

Warranty terms depend on the equipment and manufacturer. The specific warranty period, its start date, warranty service conditions and exclusions are stated in the contract, equipment passport or warranty documentation.

08. Service

Where provided for by a specific project, the company provides maintenance, repair, spare parts supply, filtration equipment service, filter cloth supply, installation supervision and commissioning.